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by adamtmca
5412 days ago
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Upvoted. This definition always caused me to roll my eyes when I heard it from profs, "Everything from R&D to operations falls under marketing" but it actually proves valuable; limiting your thinking about marketing to promotion and sales means you leave a lot of opportunities unexamined. |
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A personal definition I like to use is 'marketing is any activity designed to increase the top-line sales revenue number'. If you research and launch a new product, that's marketing. If you cold call, that's marketing. If you write inventory control software, that's not marketing. If the software reduces delivery time, that's marketing (since you could argue that improved delivery time translates to increased customer satisfaction, and ultimately increased sales).