[qwertox]

> it becomes a PR liability when they get a reputation

This would rather be positive for PR. The news will talk about it, about how dangerous this is, then they come out with the real story, where the customer did some modifications, that the product is 100% safe if it is left the way they sell it.

[mkl]

That "real story" update often doesn't seem to happen, or is far less visible than the original not-the-whole-story story.

[jlg23]

That only works for those who read all of the article, not just the headline. Even worse, the correction might be in another article...