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by newaccount74 1681 days ago
Which is stupid, since people who look for a cheap used option aren't going to buy a new product at full price anyway. They are going to buy a cheaper product from another company, and then you have lost them as a potential future customer.

People who buy your companies used products are much more likely to buy your companies new products at some point in the future.

1 comments

Sonos is another one that never got the message, until the PR nightmare that ensued.

https://www.theverge.com/2019/12/30/21042871/sonos-recycle-m...