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by nullc 1682 days ago
Anyone know if an analogous exception path exists on ebay?

I'm currently getting screwed on a >$20k purchase and the ebay dispute resolution response has been idiotic -- basically demanding documentation from UPS that AFAICT isn't something UPS provides, when it wouldn't matter in any case (seller admits that the merchandise is currently in his possession).

It's taking an issue that reasonable people could resolve in ten minutes minutes and going to make it end up in litigation for no good reason.

(I posted a description on /r/ebay: https://www.reddit.com/r/Ebay/comments/qprepp/ebay_customer_... )

Maybe tossing people into a bureaucratic maze just makes them go away when it's a low value purchase, but that isn't going to happen in this case.

1 comments

Read through the Reddit. Wild situation. The part of the seller including their number instead of yours seems pretty lame and should be enough to have you win the resolution. Good luck