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by matchagaucho 1685 days ago
What if the state of IsHireable changes in the system of record (SFDC)? Will Hightouch overwrite OLTP data with stale warehouse data?
1 comments

Short answer is yes, but here's why:

By syncing data to a particular field in Salesforce, you're effectively saying that the source of truth for that field is the warehouse, and not Salesforce. If you expect a human to update a field, then Salesforce is the source of truth for that field, and Hightouch shouldn't write to it!

What we typically see is that Salesforce contains data that's expected to be updated and maintained in the tool, and then other "read-only" fields coming from Hightouch.