| So basically they are taking their increased compensation not in the form of more money from customers, but by improving their working conditions. It's very interesting, because this situation mirrors what economists predict about minimum wages: Employees take their compensation as a mixed basket of wages and non-monetary perks (like nicer working conditions or opportunities for learning and advancement). Different people like different baskets. Minimum wage laws make some of these baskets illegal. So orthodox economics predicts that increases in minimum wage leads, amongst other things, to deteriorating working conditions. Now the situation here is reversed: there's effectively a wage ceiling when service shops are unwilling to raise prices. But they can still raise compensation, by improving working conditions. Something similar-ish happens with very high marginal tax rates: eg the US used to have crazy high marginal tax rates after WW2 that essentially amounted to salary caps. Cue companies finding all kinds of fringe benefits that were taxed less, like health insurance. |
I've never heard that take before, but it's a fascinating idea.
Unfortunately, I think the problem we've run into in the U.S. is that minimum wage jobs have already hit rock bottom working conditions. Raising the minimum wage is the only thing left to improve conditions for those stuck in them.