Hacker News new | ask | show | jobs
by yosito 1688 days ago
Wolt fed me through the pandemic in Hungary. And it's easily one of the best food delivery apps I've used. The app itself is 4/5 stars. Reliable, but the search filters don't give enough control to users. But what really stood out about Wolt was their customer service. They have incredible response times, and always do everything in their power to resolve any issues. That's rare these days, and I hope it doesn't go away now that they've been acquired. I feel like this is a successful acquisition for the people at Wolt. And may be a good success story for a European tech company that paves the way for future success. I'm happy for them. That being said, I'm not as big of a fan of DoorDash, and I worry that this will move talent and value out of Europe, yet again.
3 comments

these gig economy type startups only work if a monopoly is established. Competition results in users being subsidized by venture capital, so the logical option for both parties is to join forces and basically create a cartel
This is clearly incorrect, there are three public food delivery companies in the USA alone (DoorDash, Uber, Grubhub)
Not one of those companies is profitable, so it seems it’s actually more correct than not..
All they need to do is offer Szep card option and I'll be happy. Only reason I'm still using Netpincer.
Good customer service huh? Well, prepare for that to go away now that an American startup now owns them!