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by lukeinth 5417 days ago
I used it in exactly the same way.. when I saw an issue I would check for forums to see if others were experiencing the same issue. I'm not sure I would have noticed payouts being lower than they should have been without the forum, and I'm not 100% convinced Google would have either. The "known issues" page only lists a small subset of the real issues with the market. Also more often than not when they fix something, something else breaks.
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That forum was the only way I found out I wasn't getting paid in full as well..... I have so many orders, checking them 1 by 1 wouldn't be possible. Developers need another location to communicate, and fast, because if this payout thing happens again, I'm worried Google won't find out. Based on the canned responses I get from the email forms, I honestly can't tell if they read my emails or not.

The "known issues" page is where issues go to die in my opinion. When I see an issue added there I just GROAN because I know that's it. It's probably not going to ever be fixed.