[kuya11]

The repeated debacles of their trading systems going completely down for entire trading days already made me lose trust. I remember clearly their only communication through one of their most major outages was one tweet saying 'sorry' after the market had already closed. I discovered during this time they also had no customer support to call, only an email support system which was backlogged several days. Apparently they do have phone support now that have power to grant anyone access to customer data.

Robinhood reminded me of Theranos in that they are ran as tech companies that don't take the usual responsibilities of their respective industries seriously. And their outages make me think they don't take their tech seriously either.