[m4x]

The legislation just says products must last a reasonable amount of time. As you can imagine, retailers and consumers usually have different ideas about how long something should reasonably last. I've never had much luck getting products repaired or replaced once the manufacturers one-year warranty runs out.

[vegardx]

Directly from Forbrukerrådet (Consumer Council):

"You have 2 or 5 years to make a complaint if you purchased from a professional vendor (Consumer Sales Act (in Norwegian)).

The statutory warranty period depends on how long the product is meant to last when subjected to normal use. Sofas and mobile phones are examples of products with a 5-year warranty period.

When buying from a private individual, the warranty period is 2 years (Sale of Goods Act (in Norwegian))."

You can't have been trying very hard. I have never had any problem.

[m4x]

In case it wasn't clear, I was referring to the Consumer Guarantees Act in New Zealand

[wil421]

What does a private individual mean? If I sell you my MacBook Air you are entitled to some kind of warranty? Is the seller or manufacturer obligated to provide the warranty?