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by stevecalifornia 1688 days ago
I wrote Backblaze and said "I would pay to ship you a drive so I don't have to upload 500GB over my consumer internet. That is my biggest pain point." and then the customer service rep replied that it wouldn't be a good business model to do that. Why is the customer service rep making these decisions? Just forward the email to your biz dev team.
3 comments

I think you are experiencing a culture shock after receiving a honest answer from a business.

- drive you send arrives damaged

- drive you send gets lost in transit

- your friend hears about this great new offer and sends 100TB of drives expecting $7/m offer to stand and someone at Backblaze to build pods out of his random drives.

- etc etc

Have you tried writing to Google about requesting they digitize a few old photo albums and upload it to your Google Photos account?
I thought we were in November not September...