[csours]

It is expensive to know what is going on. In military terms this is called 'Fog of War'. Front line managers quickly learn to manage up - know what their boss expects and present things in an appealing way. Same for middle managers and senior managers. They all hide the pain that their teams undergo. Senior managers and executives can have people write reports that show progress on some metric, and then they manage to that metric (or bucket of metrics in more enlightened organizations), without ever knowing, thinking about, or caring about how much it takes to get things done.

As a dev, it's my job to make someone else's job easier. Whose job is it to make my job easier?