[judge2020]

As someone selling to Zillow, they do retain a certain amount ($x thousands) from the seller for repairs and cleaning, at least for relatively new construction. I imagine it's a larger number depending on how old the house is and how much repair they think they need based on their appraisal/final walkthrough.

[sjg007]

You can also just refuse their offer too if they want to take too much off the top.