[ziml77]

The impression I'm getting here is that he didn't even talk to their support. You can do returns without ever talking to a CSR. But in this case that's a stupid move because when you do a return, you're saying that you'll return the actual item. So when they get it back and the box is empty, they're going to think you're scamming them. It sounds like his very next move was to do a chargeback, which again is a dumb thing to do if he hasn't even spoken to Amazon support.

[buildbot]

I did 3 times actually, at first there was no movement on it. I opened the return with support stating that I got an empty box, which they asked me to send back to them.