[notjesse]

I would also argue a responsibility to their shareholders.

How much revenue would they have missed out on during this time? And how much will it affect their longer term growth?

If I were a Roblox shareholder, I would be pretty annoyed by the silence.

[Maarten88]

How much growth and revenue would they have missed had they allocated more resources towards better security and recovery plans before this, instead of better features?

As a shareholder, you own the company including its problems. You don't get to complain like a customer, you did not buy any product or service from them, it's the other way around.

[LurkingPenguin]

> As a shareholder, you own the company including its problems. You don't get to complain like a customer, you did not buy any product or service from them, it's the other way around.

Huh? So shareholders who literally own a piece of the company don't have the right to complain about poor management, operational incompetence, company strategy, etc.?

That's not how it works. Shareholders actually have greater legal rights than customers even though both, in practice, are usually fairly limited when it comes to situations like this.