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by ehnto 1693 days ago
A lot of software gets made at a disconnect from the user or client as well, which is very demoralizing in itself. You never get the opportunity to truly empathise with them to get their needs explained correctly, and you also never get the opportunity to explain yourself if you happened to misunderstand the vague instructions given. Everyone has a bad time, and the results are bad to boot.

Even when software I write is used by thousands, if I never meet any users it may as well be as real as conversation with a GPT chat bot. The text on the screen says things are going well, the text is happy. I am pleased to help the text.