[burlesona]

I don’t know if it was intentional, but IMO your last sentence is perfect.

I agree with you about the emotional aspect, and I think it’s one of those blind spots that a lot of engineers have. In my experience, the best software engineering is done by the engineers who _care_ the most about the end user experience and the work their software is doing. And the people who care most aren’t always the most brilliant computer scientists or analytical minds.