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Disclaimer: Work at Hasura

  > "I can host it myself for $5 on DO with the same performance (for my usage)"

Yeah for sure, I know what you're getting at. Though it's not really so much about performance (there is caching) -- There's a chunk of functionality that comes with Cloud/Enterprise. The majority of this has to do with metrics/observability and monitoring tools, or access-control tools for teams.

If you check here:

https://hasura.io/docs/latest/graphql/cloud/index.html#hasur...

And look under "Features" and "Security" you can get a decent idea of what the differences are between OSS and the Cloud product.

There's 2 demographics I think Cloud stands out to -- those who want convenience ("I don't want to think about/manage my own instance"), and those who want an integrated APM tool or more security & access-control features, or are working on teams/orgs.

  > Would gladly pay to support them, so I have given them feedback

This is always neat to hear! I don't blame you, with Cloud being $99 there could be potential for some future tier to fill the gap between OSS and Cloud. Like "I have some weekend projects but nothing I can afford to blow $100/mo" on, you know?

I don't know enough (or really anything) about the business side though. It could be that $99 might be the only number where it starts to make sense to offer this sort of thing, based on infra costs/complexity. Or this could be the stupid thing I've ever said. I'm not a Cloud-Scientist ;^)