[gcr]

"Had a bad experience" ...?

The comment you're replying to was an employee, not a customer! It sounds like the main point is that TJ exploits its employees and is willing to turn a blind eye to their wellbeing in order to make a good experience for customers, which isn't a healthy strategy.

[WillPostForFood]

Employee have experiences too? For the most part, if you are making the space safe for customers, you are making it safe for employees. Their specific complaint was a situation that was safe for neither, and doesn't align with what I saw when I shopped there.