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by heipei 1706 days ago
They are truly great for thrifty do-it-yourself hosting. Don't expect customer support or discounts or anything, but their prices are impossible to beat, and everything works as advertised. The big gotcha is that their only points of presence are in Germany and Finland.

My only gripe would be that running your business on Hetzner can be a little bit scary at times since they have so much unattended automation in place to block abuse. For example, if your server is erroneously sending traffic with private IP addresses out of its public interface, they will block the server without warning. I don't have any other providers to compare this against, so that might just be how it is.
2 comments
jventura 1706 days ago
> For example, if your server is erroneously sending traffic with private IP addresses out of its public interface, they will block the server without warning.

I had a CS class last semester where the students used some Hetzner cloud servers. I always got an email or two before having the servers IPs blocked. And it were mostly students' faults by choosing easy passwords..

I recommend Hetzner! No affiliation, just a happy user..

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moepstar 1706 days ago
>>>Don't expect customer support

To be fair, you can also book a managed server with them.

For their hosted hardware offering, HDD/SSD swaps (or even "we replace everything about your server because it produces random faults except your HDDS") are within reasonable timeframes (i.e. usually within an hour).

They, however, will not diagnose this for you - that part is on you.

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