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by nradov 1702 days ago
United Airlines employees bought the majority of the company in 1994. It was literally an employee owned airline so they had every incentive to keep customers happy and find ways to boost shareholder returns. But the unions managed to wreck the company (again) and never delivered any better service to customers.

https://www.latimes.com/archives/la-xpm-1994-07-13-mn-15156-...