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I've been using the following system for a few years now and I am able to handle a high volume of emails with it. 1. Create categories: .Urgent, .When Possible, PJ Your Project, PJ ... 2. Create two folders: .Action [Set "View" to "Date (Conversations)], .Archive [Set "View" to "Categories"] 3. Create Quick Steps: "Action - Urgent" (Actions: Clear Categories, Move to .Action, Categorize message: .Urgent, Mark as Read, Shortcut: CTRL+Shift+1), "Action - When possible" (Actions: Clear Categories, Move to .Action, Categorize message: .When possible, Mark as Read, Shortcut: CTRL+Shift+2), "Archive" (Actions: Move to .Archive, Categorize message [Leave the category empty to be prompted for the category], Mark as Read, Shortcut: CTRL+Shift+3) 4. Schedule email sessions in your calendar (max. 2 times/day for a fixed time period): For each email: Delete or use the shortcuts to assign them as "Urgent", "When possible" or "Archive" them. Inbox should be empty afterwards. Do not take a look into the inbox outside of scheduled inbox sessions. 5. Work on the emails: Work on the emails in the ".Urgent" folder first. If you got time, work on the emails in the ".Action" folder next. |