[vineyardmike]

> Thanks for the feedback. We're working on some potential solutions to this and in the meantime we refund everybody who requests one.

A proper solution is to not charge in the meantime. I know its an aggressive stance, but the dissonance with the exploit and pricing model is strong. You should feel wrong exploiting people claiming you'll fix it later.

Wanna get paid? Find a way to do that without exploit. You'll find a potential solution a lot faster if the money stops rolling in until you do.

Either way, this is a terrible sign for your focus and compassion as business that toes the line with claiming to be a therapy or treatment for a medical condition. How can anyone believe you truly do the right thing and care? I don't think apps care about me, but an app like this that presents itself as an alternative to therapy I expect to be an exception.