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by d0gbread 1708 days ago
As a UX practitioner with engineering experience, I'm happy to see an article like this, but also a bit disheartened that in 2021 it's still a revelation for many that frustration, satisfaction, and cognitive load are key considerations in prioritization in addition to raw efficiency.
1 comments

How can you live? I took two classes in UX in college 20 years ago. I still can't walk into a kitchen without cursing the bad UX of the stove.
Sounds similar to the consequences of reading Don Norman's «The Design of Everyday Things»...
That book was part of my classes
Are you implying that all stoves in all kitchens are bad? At least that's what it looks like you are saying.
Almost without exception. There is no way of knowing without careful study which burner will turn on when you turn a knob. (generally you know the side, but not front/back) Every time I move I need to figure out a different stove, and so I'm often turning on the wrong burner because I have the wrong habit. Most people think "opps, I'm stupid again" when that happens, but I have enough UX background to know that the real problem is the UX is terrible.
How often do you use a different hob? As long as it is not awkward surely once you have used it a couple of times you have it in muscle memory. Over the last 30 years I have only had two hobs so it hasn't been a big burden to learn a the correspondence between the five burners and the knobs on a new one.