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by Ntrails 1708 days ago
> The 5 stars are basically baseline if the product is good enough for the price it's sold at

That is absolutely not my interpretation of such a scale. I would naturally map 5 stars to "exceeds expectations". If the best a product can do is meet expectations, how do you disambiguate from the truly excellent?

One of a multutude of issues with reviews is our differing interpretations of what a score represents

2 comments

So, would you ever consider buying a product that has less then 4 stars?

Very few would, which means that giving anything but a 5 star effectively means "I don't want you to ever sell this product again"

In the early days of the “sharing economy” I gave a Taskrabbit cleaner 4 stars, thinking “they did a really good job!” But they called me nearly in tears asking what they had missed to get five stars.