[ClumsyPilot]

"The unit is considered by Amazon to have been in the seller's custody the entire time "

While it was actually i. amazon's custody.

I understand we have freedom of contract, but contract that directly contradict physical reality should be considered invalid or fraudulent.

[mountainb]

Indeed there are many funny things in the Business Services Agreement that may be illegal and unconscionable, and such arguments can only be brought forth in binding arbitration.