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by w1ntermute 5419 days ago
> I think the answer is that Yahoo and Bing have a much higher rate of navigational queries - queries like [facebook] or [twitter.com] that are just the name of a site. This class of queries does indeed send a much higher proportion of their traffic to a small number of sites.

> This makes sense if you think about it. The sort of person that searches on non-Google search engines is very different than the sort of person that searches on Google. People who search on non-Google are much more likely to generally not understand the internet. They are likely to just use the search engine that was preinstalled when they got the computer. They are likely to not understand the difference between a URL bar and a search box. And they are likely to only use search for typing in the name of a site and directly going there.

From observing non-tech savvy people using the internet, what I've found is that a lot of times, they know about Google and use it when they want to consciously make a search. But when they just want to access a site, they will type just the name of the site into the URL bar, which with modern browsers increasingly results in a search.

This method of searching uses the default search engine, which is often altered from Google even in browsers like Chrome due to these non-tech savvy people installing various software that changes the default search engine. But when these people want to do an "actual" search, they literally go to http://www.google.com/ and type in the search query there.

What's interesting is that a lot of times, they'll accidentally search with the default browser search instead, and they don't even realize that they're not using Google, which leads me to believe that they don't realize that there are different search engines, or that depending on whether they use their browser's default search or go to http://www.google.com/, they will get different search results.

I would be really interested to understand what goes through the minds of these people when they use the internet, because these sorts of things just scream out at me when I watch them browsing the web, but they seem to be completely oblivious to it. I just don't understand how they can miss the completely different site layout and URL.

2 comments

What goes through their minds? Probably something like "I want to see what my friends are up to" or "I want to post a picture I just took" or "I'm bored and want to play Farmville". They just want to accomplish their task and browsers/URLs/search engines/keyboards etc. are just a means to that end.

I could imagine a similar analogy would be someone who is a professional racecar driver or just really into cars would be driving on a road thinking "I'm going to ease into this turn, and stay close to the inside" whereas most other people would be thinking "I have to remember to buy milk at the store after I pick up Jimmy from daycare".

What is going through your mind when you type "gm" and then hit autocomplete? It's a memorized task.

Do you wonder how DNS resolves? Do you wonder how the certificates are validated? Do you know what's in your .pem file? Who cares? It works, right?

Maybe you could make it more efficient, with some launcher program. But tasks that are memorized are easy to do (from a cognitive perspective), so you don't bother trying to improve them.

The human brain can be the laziest organ in the body. Well, it can be hard working, but in many cases it gets crazy blind spots, and gets stuck at a locally optimum point.

> I could imagine a similar analogy would be someone who is a professional racecar driver or just really into cars would be driving on a road thinking "I'm going to ease into this turn, and stay close to the inside" whereas most other people would be thinking "I have to remember to buy milk at the store after I pick up Jimmy from daycare".

I think a more accurate analogy would be taking a different route to work and not even realizing it.

Then, for these users you describe, it could be that every google search is preceded by a bing search (from the browser search bar, for "google").