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by Barrin92 1709 days ago
>If Facebook’s actions really are a problem to most people, then most people would stop using it

what do you call this argument, best of all worlds-ism? So a priori any institution that persists is beneficial to its constituents merely because it continues to exist? Do concepts like power and dependence exist in the kind of worldview that produces these arguments?

3 comments

There's an actual name for it -- Panglossianism -- named for Dr. Pangloss, the tutor in Voltaire's Candide who keeps insisting, despite catastrophically mounting evidence, that "all is for the best in this best of all possible worlds." (This was a deliberate parody of moral philosphy written by some of Voltaire's 18th-century contemporaries, most notably Leibniz.)
My argument is based on free-market economics. The users/customers seem to not care enough to put their time and money elsewhere.
No it’s not, and a cursory glance at studies of human behaviour (what economics is really about, in a way) would dispel this notion.
Could you please elaborate on what you mean? Facebook is a company and therefore its success and failure is dependent on its customers/users, right?
It seem you don’t understand the economics of this situation.

Facebook makes money from ad partners not users. Users are not paying Facebook for the software. People who want to run ads are. There is no market for newsfeed software here. Only a market for user attention.

Because FB made a creepy tool 15 years ago they won some users and have an established base they can market to. People using it these days do so because of the network effect not because it’s the best tool to keep in touch with people. Facebook has to maximize time spent with users eyeballs glued to the newsfeed because that’s where ads appear. The friend network portions of the software only exist vestigially at this point to keep people locked in to a newsfeed platform.

Facebook is dependent on their customers but their customers aren't the people glued to the newsfeed, those are the product literally for customers paying for an advertising platform. If it was legal, Facebook would literally chain you to your computer and force you to interact with the world through their platform because that maximizes their profits.

The gp does say users-slash-customers, usually meaning "or".

There were social media platforms before them that lost despite the network effects, and there are platforms that have appeared after them that gained a ton of users despite the lock-in (some of which they have bought, which is in my view the only thing about them that should be amenable to regulation). EDIT: based on TFA and only tangentially relevant to this thread/the moral crusade, making sure online tools can be modified/scraped/etc. in any normal way is something else I would regulate. EDIT2: based on the rabbit hole of anti-FB articles, what is needed is more of a DE-regulation, removing or significantly narrowing the scope the of the laws FB uses to threaten developers. It's not that modifying a webpage is not protected, it's that it can explicitly be construed as illegal, in part because of the previous moral crusades.

The users derive some value from Facebook. I'd rather we didn't have holier-than-thou people regulate every pastime they don't like... reminds me of moral panics over everything from video games to weed.

It is illegal in most of the rest of the world to advertise/market prescription drugs specifically because it causes undesirable outcomes where patients are telling their doctors what to prescribe, which is backwards. And drugs still exist in those countries. I don’t think anybody is saying “make Facebook illegal”. The ask is to deeply explore our understanding of ad-based social media and consider whether such machines have any place in a healthy society. Facebook or some equivalent would still exist if you curtailed ad-profits, I don’t really understand the scare/worry that all our good internet things would just vanish if we clamped down on the harmful business model… Every law is a moral value judgement on the type of society we want to participate in (unless you’re an absolutist). I think your moral panic examples are generally unfounded concerns. I would have agreed with you 10 years ago that Facebook panic is also FUD. However I think we have clear a history of examples of harm to go off of now with FB. We clamped down on the Tobacco industry and it wasn't just holier than thou zealots having a field day as fun ruiners. Real harm lead to real legislation. We just need to realize things as they are and stop pretending that FB newsfeed style social machines are benign especially in the face of hard evidence to the contrary. I totally agree with your “I would rather” in the general sense. I simply think there’s a specific case here that warrants scrutiny.
The users aren't the customers, they are the product.