[tsimionescu]

Even surprisingly big names are surprisingly bad at this. Don't know recently, but Hotmail/Outlook used to have a rule of only using letters, numbers, and a handful of symbols, also limiting you to at most 16 characters or something. You couldn't even type a space!

[jrootabega]

They're not necessarily "bad" at it; there's a good chance they just want to make sure that the least competent of their users doesn't make a password that they have trouble with later. They don't care that security-conscious people get frustrated with it.

So I guess that could also be "bad," but not incompetent "bad" or Michael Jackson "bad."

[thefreeman]

This is much more excusable for email providers to prevent phishing. There are a ton of unicode points that indistinguishable from ascii letters. There are other security issues that can arise as well. Here is an example from spotify https://engineering.atspotify.com/2013/06/18/creative-userna...

[tsimionescu]

I should have specified - this was (is?) for passwords, not usernames. I'm much more sympathetic to limited character sets in usernames, but I don't see much valid reason for doing so with passwords

[jeroenhd]

Honestly, that stuff only proves that big name websites aren't necessarily competent. PayPal used to let you register an account with a password longer than the maximum password length used in the authentication code, for example, essentially allowing you to set a password you could never use with your account again. Being worth billions doesn't mean you've got all the basics down, it just means you've tricked many people into giving you their business.

Even good websites that will accept any valid password string will sometimes cut off the last part of a long password because their hashing algorithm throws that data away. Bcrypt, for example, supports a maximum input length between 50 and 72 bytes, depending on the library you use to hash your passwords. That's bytes, not characters!

More primitive systems used to have problems with non-alfanumerical passwords and once those algorithms have been unleashed upon the unsuspecting public, you need to support them in your login flow for years to come.

[spookthesunset]

For what it’s worth the “big” company I work for stores usernames in MySQL. 15 years ago when the username column was created it was set for ASCII (or whatever legacy charset it was). Changing it to utf8 would be a royal pain in the ass, requiring all kinds of testing and crazy updates across the entire company.

So while we’d love to make it utf8, it is just too much work to justify doing over other things.

[tsimionescu]

I should have noted - i was talking about their restrictions for passwords, not usernames. Since those are hashed before storage, i think there are far fewer excuses for such limitations.