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by FrameworkFred
1712 days ago
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Paypal actually did this to me for hiring an indonesian kid to sketch a t-shirt design for $50. Before I clicked send, I verified that Paypal said they'd send the money without charging a fee. He received it, minus the fee they claimed they wouldn't charge. So, I tried to send another $10 to cover the difference and I got torpedoed into some black hole of no return. Now I can't use paypal to buy anything without submitting a bunch of documentation, which is super weird considering I don't have to send anything like that to use their competitors' services, so it's never going to happen. I assume it's some sort of regulation they're attempting to follow, but haven't thought through, but who knows? It's definitely costing them money, but maybe not enough to justify improving the UX. |
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