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by O-stevns 1716 days ago
I don't think that's right, but the policy and the article doesn't answer these questions particularly well, so it's very much up to interpretation... The problem with linking to a website is that it doesn't make anything better for the user, since that could be either directing to a form, a support phone number or mail. Neither which improve the situation because the user is not in control.

if you provide a good and easy sign in functionality from your app, through native UI and the like, then you should be able to provide the same functionality for deleting that same account. That is at least what we have recommended one of our clients, but that client is also a public transport company, so they can't afford to be in gray area where the app is either rejected or taken down.