[mgkimsal]

I switched payroll providers a few years ago away from Quickbooks Payroll. They hosed up my stuff so bad I was dealing with the fallout for close to 2 years afterwards - overpaid, underpaid, refunds, fines, it was a mess.

The new company I switched to did not allow me to do payroll on the days that I'd wanted. They only offered 2 or 3 options, none of which matched what I'd done before. "That's all we offer" was the reply. There've been a couple other 'restrictions' (lost flexibility) on some behaviors - nothing horrible, of course.

I've no doubt removing some of that flexibility has reduced their overhead - there's enough changing regulations every year in multiple jurisdictions - keeping the main stuff under their control as simple as possible seems to have worked out for them. I've had... 4 years with them without incident, but 2 years of pain with QB before.

FWIW, QB hosed up dealing with my state. Federal was fine, but they created so many problems with my state filings...