The stress for me usually goes away once the incident is fully escalated and there's a team with me working on the issue. I imagine that happened quite quick in this case...
Exactly, the primary focus in situations like this, is to ensure that no one feel like they are alone, even if in the end it is one person who has to type in the right commands.
Always be there, help them double check, help monitor, help make the calls to whomever needs to be informed, help debug. No one should ever be alone during a large incident.
Always be there, help them double check, help monitor, help make the calls to whomever needs to be informed, help debug. No one should ever be alone during a large incident.