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by strogonoff 1719 days ago
Any given platform in Big Social has millions it can throw on tuning its GUI and algorithms to increase engagement—and they do, seeing as that directly translates into advertising revenue. Then, each user has to face all of this machinery alone, often exhausted and/or sleepy, at home, defences lowered. I think it’s wishful thinking to expect majority of users to be able to stay vigilant at all times.

Neither do I think we should “regulate habit-forming technologies”, though. That really smells of addressing a symptom and of government micro-management. Sure, we can try regulating those behemoths into acting altruistically, pass laws, fund departments dedicated to monitoring of habit-forming technology usage—but inevitably lawmakers will be lobbied by big tech, departments will be understaffed, regulations wouldn’t keep up with the new tech, loopholes will be found and exploited, corruption will occur, and this all will drag on… while the business model would find its way.

Which I think is the root cause: the business model. It should never have been possible at such scale. Any platform this size that survives off advertisement money either exploits its users, loses to the next competitor that does, or—in what’s possibly the worst outcome—becomes a strongly government-regulated (and by implication government-approved) almost-monopoly. The stark misalignment of the interests, unique to this industry, effectively makes the purported service provider (can it even be called that if the service is free, though?) an adversary from end user’s frame of reference.