[c12]

I wouldn't be surprised.

I have a gigabit connection and the contract specifically states that they guarantee a maximum throughput of 400Mbit at peak times.

[lostcolony]

Guaranteeing a maximum doesn't sound like much of a guarantee.

[david422]

"We guarantee our performance will be subpar"

[zsmi]

Hopefully you mistyped and meant "they guarantee a minimum throughput of 400Mbit at peak times."

Otherwise 0Mbit is consistent with the terms of the contract, which is probably exactly what the ISP was going for.

[kmonsen]

It's like the geico commercials: you could save up to x% on your car insurance if you switch to Geico.

It says nothing, there are two weasel word exceptions in there.

[names_are_hard]

There's another weasel phrase in there: "Or more" (Switching to Geico could save you 15% _or more_)

So it could save you nothing, or it could save you 15%, or even more. Basically we have no idea what it'll save you, if anything.