[pbreit]

Why can't companies be humane and communicate with customers via email? Every company parrots the falsehood that they are customer-centric and yet they can't figure out how to communicate with customers via email? Why is that acceptable?

[oskee80]

I agree with the OP that all his examples were a poor use of no-reply addresses. My point is that they do serve a purpose sometimes - my example being notifications, reminders, and other inherently one-way messages.

If it is a message I am not expecting nor am I immediately aware of why it is being sent, then I think the reply-to address should be a real address capable of handing my response.