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by phillco 5420 days ago
Do as Facebook (or GitHub) does - make replying to the e-mail reply to the person.
2 comments

That's what we do, using the Reply-to header, in case people hit reply. But the From header (which is what users see) still has to be one of ours. This is a requirement of SendGrid, AWS SES, etc., and it'd look pretty spammy otherwise.

Also, I just checked the latest notification I received from Facebook (someone posted on my wall) and its headers were

    From: "Facebook" <notifications+{code}@facebookmail.com>
    Reply-to: noreply <noreply@facebookmail.com>
It's a requirement of US law, in fact.
This works great when the purpose of the site is to interact with other people that you know. It doesn't work for eCommerce or content/newsletters.