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by jaf12duke
5420 days ago
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This is an example of great customer service. AngelList is a marketplace product. We and the investors are users/customers. The clause was probably an idea that sounded good eons ago when they started AngelList and now makes no sense at all. No excuses or delays. Nivi iterates immediately and agrees to update us here. Issue squashed. Trust maintained...even improved. I love seeing role models role-model the fundamentals of running a startup. |
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