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by dsr_
1726 days ago
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In the late 90s/early 2000s, I worked for a fairly large ISP. Every customer-outage since the previous meeting was reviewed by senior management in the morning -- in the parlance, sev-0 and sev-1. This was scheduled for 60 minutes and usually ended early; occasionally ran late. A lot of them were 20 minutes. |
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