[snambi]

Wasting an hour to cancel a service that I no longer need is just not right. Besides there are many services that require me to write a letter for cancellation.

This is fundamentally wrong. We need this kind of rule in USA too, so, companies cannot exploit their customers.

[seesaw]

I had signed up for Disney+ when they launched. I decided to cancel after few months. They had no option to cancel online. I had to spend an hour on hold before I could talk to someone and cancel. I decided I will never subscribe to Disney+ again. I don’t know if the cancellation still requires calling them.