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by pseudosavant 1721 days ago
Confluence squarely falls into the intranet trap. The only intranet/wiki/etc that anyone likes it the new one, no matter the product/technology. Old document stores gather cruft, aren't maintained, and become full of incorrect information over time.

Eventually, you start over (MediaWiki -> SharePoint -> Confluence -> something else) and the new one is great (Confluence is awesome) and the old one is passe (Sharepoint sucks!). Nobody has solved the fundemental problems around intranets.

2 comments

To be fair, SharePoint always sucked and was never any good.
Agreed. I work for a big corp that uses sharepoint - I would take a poorly set-up confluence / jira workflow any day.
Sharepoint sucks where I am because IT can't leave our URLs alone. thus there is old information out that that would be useful if I could find it. And other old information that I tried to update but I couldn't find it anymore.

I long ago made a personal rule that when someone asked a question I would answer by pointing them to the documentation. If the documentation doesn't exist or isn't up to date I'd fix it first. So long the the URLs (and thus the index pages) don't change I had a large store of useful information. This is the only way I have found to ensure document stores don't gather cruft.