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by ethbr0 1724 days ago
Well said. One of the better companies I've ever worked from had a strong "pull culture" for this reason.

Aside from the very rare exception, IT (and IT leadership) was prohibited from pushing tools onto users.

They built tools or sourced and implemented products, and users either adopted them or didn't. This seemed to create a much healthier adoption and feedback loop.

It's ironic that companies praise free market capitalism... and then internally implement command economies (and are flabbergasted by the resultant inefficiencies and supply/demand mismatches).
1 comments
dnautics 1724 days ago
> It's ironic that companies praise free market capitalism...

https://en.wikipedia.org/wiki/Theory_of_the_firm

Note that in "theory of the firm" language, there is a distinction between "markets" and "free market". The "free market" is broader, and subsumes the firm because you have a choice to participate/not participate in any given firm; but it is generally true that within firms you do not operate under market dynamics, and "theory of the firm" seeks to answer both descriptivist and prescriptivist questions about when firms do/should use markets.

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ethbr0 1724 days ago
Neat! Thanks for the pointer.

When set in that basic language, I guess my observation was that companies unnecessarily increase internal transaction costs by overly distancing internal buyers and sellers (which I guess in turn forwards into Managerial and Behavioural critiques and explanations, as to "why").

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