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by alephu5 1734 days ago
Everyone I know uses YouTube as a de facto reference. They don't read blogs, Wikipedia, news articles or company documentation, rather they look for explainer videos or tutorials.

I mention that because I think it overflows into work interactions. I've had to deal with many complex problems, technically complex but also with business complexity needing collaboration to manage the objectives and risk. In these circumstances it really warrants a document or detailed email to tell others everything they need to know and consider, and yes it's going to require effort to absorb it. In recent years I've noticed that people almost never read these and ask for a video call. They want you to present it as if it were a YouTube video and you lose an hour trying to explain everything and losing much of it, because it's too much to absorb in real-time.

Maybe I'm a bad writer but I think few would dispute that it's the best way to transfer a block of information. As a rule of thumb calls only make sense for Q & A or discussions.

2 comments

> Everyone I know uses YouTube as a de facto reference. They don't read blogs, Wikipedia, news articles or company documentation, rather they look for explainer videos or tutorials.

This comes as a complete surprise to me because I don't know anybody who uses Youtube for technical information. Everyone I work with primarily uses Google or DuckDuckGo to find answers on blogs or on stack overflow. If that doesn't work they check the official docs.

Same for me. YouTube is for projects like car repair or home improvements.
I've noticed this too but I don't think it's because of YouTube. I think some people just communicate differently.

There are a few people on my team that won't engage with written communication. Similarly, I have difficulty with video communication. It's just something you need to look out for when hiring and building teams.