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by MichaelZuo 1728 days ago
‘ contains some mystery costs not linked to anything’

Hard to believe that really is the case for a product targeting serious customers in 2021. Doesn’t that make a surprise bill still possible?

1 comments

The state of cloud billing seems like exactly the result you'd get if you didn't have a strong mandate that product teams implement a unified, centralized billing interface.

And it makes sense from a growth perspective: new products grow revenue, bad billing systems only annoy customers (but mostly invisibly).