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by vertis 1726 days ago
Apple as well. I have a 2018 15" Macbook Pro with problems:

  - The battery is dying
  - The touchbar flickers whenever it is 'off' - a hardware fault that requires the full top case to replaced[1] - Quotes of $400-1200.
And things that aren't technically problems but still have the same, can't do anything about it stuck with the problem vibe:

  - I keep running out of space, but it's soldered to the logic board 
  - Keyboard is one of those shitty butterfly keyboards
  - It's always heat throttling
Granted, I might be able to get some of them fixed, but not without major inconvenience of being without my laptop for some period of time.

I've used Macs since the Apple Mac IIx, but I really hate the can't fix your own computer thing that has taken over in the last few years, for both Apple and others.

If Framework[2] offered a 15" or 17" version, I would be there in a heartbeat, but the 13" is just too small considering I don't use an external monitor.

[1]: https://forums.macrumors.com/threads/2017-mbp-touchbar-flash... [2]: https://frame.work

4 comments

With the M1 Macs Apple have done quite a lot to address these issues.

The M1 MacBook Air I’m using feels as reliable and cool as mid 2000 MacBook. Complete night and day difference to the hot mess which was my previous 2018 MacBook Pro.

I still wish Framework would scale faster and start selling the the EU today. But building a hardware company is slow and hard.

My GF has a M1 mac and is quite happy with it. I have a problem rewarding Apple with another purchase, given the dismal performance of this machine.

The 2018 mac was a top of the line purchase. I think it came to about $5000 AUD if memory serves. It's essentially worthless now because I can't sell it in it's current state.

I might cave when they update the 16in to M1X sometime soon, but I won't be happy about it.

I've been using my MacBook Pro (Retina, 15-inch, Mid 2014) for the last 7 years, fortunately without any issues! I've never had to have any repairs or replacement done to it.

A small dent and some scratches in the lid are the worst problems I have.

I have been holding out over the entire touchbar, keyboard and other debacles and will probably go for the new updated Pro model by the end of the year.

Let's hope my next purchase lasts as long as this machine has :)

There was a period of time when Apple really seemed to have lost their way with the MacBooks. I had a 2013 that was flawless. Then the lease was up and my company sent me a 2017 model to replace it. That machine was never much good. Randomly slow, awful keyboard, etc. Luckily the battery decided to become a balloon, and so my replacement is a newer 16-inch MBP. The new MBP seems to have addressed all of the stupidity that was going on in 2017 and 2018. And I bought a 2020 M1 MBP for myself, and it has also been quite solid. I don't want to say that Apple necessarily fixed all of their stupidity or really learned anything, but someone there still appears to give a shit.
My laptop battery and full top case (potentially including the touch bar - I'm not sure) were replaced when the keyboard was replaced under the keyboard service program: https://support.apple.com/keyboard-service-program-for-mac-n...

Go into an Apple store and say a few of your keys are double-pressing sometimes.