[outworlder]

Plus support.

After dropping coffee on it for the N-th time, I left it outside to dry. I didn't notice that the location I placed it had direct sunlight - plus, it was during the summer.

One of the spacebar keycaps warped to the point of being unusable. I tried several options (including attempting to 3d print a replacement). Was almost giving up, emailed support.

They sent a replacement keycap, for free. For the Freestyle Edge - the one with the blue backlight, that's discontinued.

I'd say the major drawback that it has is the "gaming" name, which makes it awkward to get your company to expense :)

I'll add another drawback: the switches are not removable either. So if you wanted to replace your switches with different ones (for instance, WASD), you really can't (practically).