[beh9540]

I always dreaded talking to support - AKS would routinely break in weird and ways, and it was always super frustrating waiting for support to fix things that shouldn’t have happened.

We once had an error with Azure MySQL and AKS, where it would just stop dropping packets with basic instance types. Support could never fix it, we ended up just upgrading to standard because that worked.

I will say this - the manager of the team at Azure did comp our upgrade, because they couldn’t figure out why it was happening. I tried very hard to get our project off Azure, but because it was negotiated as part the Enterprise Agreement with Microsoft, it was “free” so the CTO wouldn’t budge. I assume this is how many people end up needing to deal with Azure.