[fy20]

I don't think it's unreasonable for you to bear the cost of this (it wasn't the host or Airbnb's fault), however it does seem unreasonable that they didn't provide additional help in resolving the situation. It's in both the host and Airbnb's interest to get the problem solved as soon as possible (maybe someone stole the key and is stealing things from the apartment).

If I was the host I would make sure I have someone trusted who has another key for situations like this, and if I didn't, I'd want to at least choose a locksmith. How do I know the locksmith didn't just put in the cheapest - lowest security - lock they had, and once I return I need to pay to have it replaced again?

> Also what would have happened if we weren't fortunate enough to be able to pay for this in the first place? Would we just be out on the streets?

Probably yes. If your baggage was lost on the flight the aircraft may reimburse you, but you'd still need to buy everything yourself first - they aren't going to give you a wad of cash to start spending.

[0bfus]

I think the thing I'm learning from AirBNB and everyone I've asked is that I should not have bothered to rekey the unit. It seems that if I just had the locksmith cut the locks and walked away with my things at that point, then I'm in the clear. The fact that I decided that I shouldn't leave the unit unsecured is what I'm being punished for seemingly...