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by dude3
1728 days ago
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While not Google Drive, today my Ad words account was suddenly suspended because of non payment. No warning just a suspension. I have a 100% Valid credit card number on my account. I need to submit an appeal and then I get a vague "because of Covid 19" we can't respond even though we know Google has hired a record number of contractors and folks in the US this year. Something isn't right. |
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I don't think I had the option to appeal, but they've also not actually terminated the VM yet, and I'm up to date on my billing according to their system so... shrug
Someone pushed a billing update without testing it properly first and it got confused, most likely. I expect a "Please ignore our last email..." sort of message tomorrow.
Actually, now that I look... https://status.cloud.google.com/
> [Under Investigation] Customers may receive "Payment failed" notifications.
> Error Message: “Your payment information could not be processed. Visit the payment overview page to make sure your payment information is up to date and to pay any outstanding charges.”
I wonder if it's more widespread and you got caught in the same thing.