[jonathantf2]

If you were to buy a proper business computer like a ThinkPad or a Dell Vostro/XPS, you would have a next business day or sometimes even 4 hour on-site warranty where a technician would come to wherever you are in the world and fix the part for you right there.

1 week is an unacceptable wait for a business computer.

[eggy]

Agreed. I had a tech come to my hotel room in Hong Kong and fix my Alien (Dell) computer. He replaced the screen and keyboard under warranty in 2016. I had a Dell that I dropped off for same-day service. I have a Thinkpad T430u I bought back in 2012, and it is running great. Very solid. I run Kali Linux on it, and I do a lot of coding or writing on it. I love the keyboard, and I am one of those fans of the thumbnub! I have owned all sorts of computers from 1978, and this is by far my most rock solid one. The original battery is still in it, and it is not holding the charge it did, but hey, 9 years is a long life for a battery in these things. I am now using a MSI Stealth G65, and it is great, but let's see how it holds up. I've dropped it twice in two years, but it seems fine. I use it for my 3D work, CAD, and UE4 fun. I may buy The Framework to see how it goes, although like some others, I worry the parts will not be available two years down the road, and if they are, at a normal price. It's a chick-or-the-egg scenario: people need to buy them to create a market for this to happen.